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General Information

Currency exchange and banking procedures

The krone (DKK) is the official currency of Denmark. One krone is subdivided into 100 ore.

Denmark is not part of the EURO-monetary system although major shops may show prices both in Danish kroner and Euro. Euro is treated as a foreign currency. Although some shops may agree to accept Euro as payment, they are not obliged to do so. Any change given may be in Danish kroner or Euro.

Major credit cards are widely accepted at hotels, stores, cafes and restaurants. Some places might charge a fee when accepting foreign credit cards as payment. Be sure to have your PIN code and a picture ID when using a credit card in Denmark.

Most banks have ATMs outside that are open 24 hours. All major cards are accepted.


Denmark, like most other European countries, has 220 volt AC (50 Hz current) and uses two-pin continental plugs.

Visitors from the UK will need an adaptor for electric appliances, whereas North Americans need a transformer in order to use their 110/125V appliances.


Police, fire brigade and ambulance

In case of an emergency, dial 112 to contact the police, fire department, or hospital. Speak slowly and distinctly. State telephone number and address. Emergency calls from public pay phones are free.

24-hour chemist

There is no shortage of pharmacies in Copenhagen; just look for the green "a" sign that symbolizes the Danish word for chemist: 'apotek'.

The pharmacy listed below is open 24 hours

Steno Apotek
Vesterbrogade 6C
1620 Copenhagen V.
Tel.: +45 3314 8266

Doctors on call

If you need medical assistance outside of the normal opening hours (Weekdays 16:00 - 08:00), please call the emergency medical service to make an appointment.
Tel.: +45 7013 0041 (This number will refer you to a doctor)


The official language is Danish but English is widely spoken.

Opening hours

Banks are normally open from 10:00 to 16:00 on weekdays with late hours until 17:30 on Thursdays (closed Saturdays and Sundays). There are numerous cash machines throughout the city and the plentiful bureaux de change are open during weekends.

Most shops in Copenhagen are open:
Monday - Thursday 10:00 - 18:00
Friday 10:00 - 19:00
Saturday 10:00 - 16:00

Large stores and supermarkets usually stay open longer, and outside ordinary shopping hours various kiosks are open for sale of tobacco, newspapers and sweets. Bakeries, florists and souvenir shops are usually open on Sundays. Some shops in the Copenhagen City Center are open on the first Sunday of every month.


Smoking is banned in all indoor public places, making it illegal to smoke in virtually all 'enclosed' and 'substantially enclosed' public places such as restaurants, pubs, shops, public transport, entertainment venues and workplaces.


The international dialing code from abroad is +45, and there are no area codes.

For international calls from Denmark, dial 00 + national code + area code + personal number.

Directory enquiries
Domestic: dial 118
International: dial 113

If you have problems getting a connection, contact the International Telephone Service Department at 141 or tel.: 80 60 40 55 - all calls are free (you will be charged if the operator connects you).

Mobile phones

Denmark is part of the worldwide GSM network, so compatible mobile phones should work without any problems.

Public telephone booths

Public pay phones accept coins (not the little copper coins) or prepaid Telecards. Just lift the receiver and insert your card or your coin. For international calls, use 5-20 DKK coins, but the telephones do not give back change, no matter if you are connected or not. Therefore, do not start by inserting 20 DKK into public phones.

Telephone cards come in denominations of 30, 50 and 100 DKK and are available from kiosks and post offices.


In the summer months of June to August, the average daytime temperature is 20 C.

Current weather forecast in English can be obtained from Denmark's Meteorological Institute.

More information on Denmark: Denmark A-Z list


Thanks to the Institute for Computational Sustainability and the Artificial Intelligence Journal for sponsoring CompSust'12. Thanks to the IT University of Copenhagen for sponsoring local organization. Thanks to the Global Biodiversity Information Facility and the University of Copenhagen for sponsoring meeting facilities.


IT University of Copenhagen

Global Biodiversity Information Facility